PP
Portia P
1 reviews | Active since Jun 2019
18 Feb 2021, 16:02
Wrong information , and fails selling .
I write this review with a heavy heart, after my dad past away on the 6 of February 2021 , I assisted my mother with claiming from her policy which is The Unlimited.
She was told that this is funeral policy, it will be paid in 24 hours and she will get R150 000. When we claimed this was not was she was paying for. Why are you selling wrong things to people. forcing them to cancel their insurance knowing very well that this is not the correct product. Do you guys do the needs and analysis based on the fairs Act . because this is not fair. .
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
18 Feb 2021, 20:12Hi Portia,
We're sending our sincere condolences on the loss of your family member. We truly appreciate you taking our call and for allowing us an opportunity to explain the claims process to you. Your claim is under assessment and we'll provide you with feedback in 24-48 working hours.
We're sending our sincere condolences on the loss of your family member. We truly appreciate you taking our call and for allowing us an opportunity to explain the claims process to you. Your claim is under assessment and we'll provide you with feedback in 24-48 working hours.
The Unlimited's reply18 Feb 2021, 20:12
Official
Hi Portia,
We're sending our sincere condolences on the loss of your family member. We truly appreciate you taking our call and for allowing us an opportunity to explain the claims process to you. Your claim is under assessment and we'll provide you with feedback in 24-48 working hours.
We're sending our sincere condolences on the loss of your family member. We truly appreciate you taking our call and for allowing us an opportunity to explain the claims process to you. Your claim is under assessment and we'll provide you with feedback in 24-48 working hours.
PP
Portia P's updateReviewer Update
19 Feb 2021, 13:46THANK YOU …
I would like to take this opportunity to Thank Mbali Mthethwa (Claims Temp) , she called me last night explaining the whole process.
Today the money is paid in my account, the process was very fast .
Thank you so much, now both me and my mom can bury my father with pride.
Thank you, Sister, God Bless you
I would like to take this opportunity to Thank Mbali Mthethwa (Claims Temp) , she called me last night explaining the whole process.
Today the money is paid in my account, the process was very fast .
Thank you so much, now both me and my mom can bury my father with pride.
Thank you, Sister, God Bless you
PP
Portia P's update19 Feb 2021, 13:46
Reviewer Update
THANK YOU …
I would like to take this opportunity to Thank Mbali Mthethwa (Claims Temp) , she called me last night explaining the whole process.
Today the money is paid in my account, the process was very fast .
Thank you so much, now both me and my mom can bury my father with pride.
Thank you, Sister, God Bless you
I would like to take this opportunity to Thank Mbali Mthethwa (Claims Temp) , she called me last night explaining the whole process.
Today the money is paid in my account, the process was very fast .
Thank you so much, now both me and my mom can bury my father with pride.
Thank you, Sister, God Bless you
The Unlimited's replyOfficial
19 Feb 2021, 18:16Hi Portia,
We`re truly overwhelmed to hear that you received your payment. Our aim is to leave our customers with a positive experience. We will most definitely pass the message on to Mbali and the team and give them credit for their great workmanship.
We`re truly overwhelmed to hear that you received your payment. Our aim is to leave our customers with a positive experience. We will most definitely pass the message on to Mbali and the team and give them credit for their great workmanship.
The Unlimited's reply19 Feb 2021, 18:16
Official
Hi Portia,
We`re truly overwhelmed to hear that you received your payment. Our aim is to leave our customers with a positive experience. We will most definitely pass the message on to Mbali and the team and give them credit for their great workmanship.
We`re truly overwhelmed to hear that you received your payment. Our aim is to leave our customers with a positive experience. We will most definitely pass the message on to Mbali and the team and give them credit for their great workmanship.