KS
Keabetswe S
1 reviews | Active since Aug 2021
30 Aug 2021, 18:31
WOULD NOT RECOMMEND
We had the worst experience with this company. I wouldn't recommend it to anyone. My aunt is a policy holder. Her son passed away due to unnatural causes 2 weeks back. We submitted the forms and supporting documents requested but to date we have not received a pay out. While my aunt is dealing with the loss of her son, who died prematurely, she now has to deal with individuals she borrowed money from to pay for the funeral. This entire process made her look like an irresponsible mother to many of which she is not.
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Replies (4)0
Replies (4)
The Unlimited's replyOfficial
30 Aug 2021, 19:58 Hi Keabetswe,
We’re devastated to learn about your cousin’s passing. May God grant you and your family strength during this difficult time. From the bottom of our hearts, we’d like to extend our sincere apologies for any emotional turmoil that your aunt has suffered because of her claims process. We'd truly love an opportunity to make things right with her to ensure that she feels supported and cared for. Kindly note that we close at 5:00PM on weekdays. A member from our claims department will reach out to your aunt tomorrow morning.
We’re devastated to learn about your cousin’s passing. May God grant you and your family strength during this difficult time. From the bottom of our hearts, we’d like to extend our sincere apologies for any emotional turmoil that your aunt has suffered because of her claims process. We'd truly love an opportunity to make things right with her to ensure that she feels supported and cared for. Kindly note that we close at 5:00PM on weekdays. A member from our claims department will reach out to your aunt tomorrow morning.
The Unlimited's reply30 Aug 2021, 19:58
Official
Hi Keabetswe,
We’re devastated to learn about your cousin’s passing. May God grant you and your family strength during this difficult time. From the bottom of our hearts, we’d like to extend our sincere apologies for any emotional turmoil that your aunt has suffered because of her claims process. We'd truly love an opportunity to make things right with her to ensure that she feels supported and cared for. Kindly note that we close at 5:00PM on weekdays. A member from our claims department will reach out to your aunt tomorrow morning.
We’re devastated to learn about your cousin’s passing. May God grant you and your family strength during this difficult time. From the bottom of our hearts, we’d like to extend our sincere apologies for any emotional turmoil that your aunt has suffered because of her claims process. We'd truly love an opportunity to make things right with her to ensure that she feels supported and cared for. Kindly note that we close at 5:00PM on weekdays. A member from our claims department will reach out to your aunt tomorrow morning.
The Unlimited's replyOfficial
31 Aug 2021, 10:51Hi Keabetswe,
Kindly note that we've been trying to reach your aunt and unfortunately, we’re unable to get through to her. When she’s available to talk, please pop us a reply below and we’ll give her a call.
Kindly note that we've been trying to reach your aunt and unfortunately, we’re unable to get through to her. When she’s available to talk, please pop us a reply below and we’ll give her a call.
The Unlimited's reply31 Aug 2021, 10:51
Official
Hi Keabetswe,
Kindly note that we've been trying to reach your aunt and unfortunately, we’re unable to get through to her. When she’s available to talk, please pop us a reply below and we’ll give her a call.
Kindly note that we've been trying to reach your aunt and unfortunately, we’re unable to get through to her. When she’s available to talk, please pop us a reply below and we’ll give her a call.
The Unlimited's replyOfficial
03 Sept 2021, 09:02Hi Keabetswe,
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
The Unlimited's reply03 Sept 2021, 09:02
Official
Hi Keabetswe,
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
The Unlimited's replyOfficial
03 Sept 2021, 09:02Hi Keabetswe,
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
The Unlimited's reply03 Sept 2021, 09:02
Official
Hi Keabetswe,
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.
We hope that you’re doing well. Our team has been trying to contact your aunt regarding the outcome for her claim and unfortunately, we’re failing to get through to her. Please may you confirm with her what time she’ll be available to take our call today.