AW
Angeline W
1 reviews | Active since Mar 2020
10 Mar 2020, 16:58
Worst service ever!
If you'd like throw away your money, throw it in this pit! It takes them months to pay the doctors. Now they won't pay cause I've only got 10 visits a year. Nowhere did they state that you need authorisation after 10 visits except for the word unlimited. Very disgusted!
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
10 Mar 2020, 21:50Hi Angeline,
We're very troubled to hear that you feel this way about us and that this has been your experience with us. We'd really like the opportunity to look into this matter. We will contact you tomorrow morning to assist you.
We're very troubled to hear that you feel this way about us and that this has been your experience with us. We'd really like the opportunity to look into this matter. We will contact you tomorrow morning to assist you.
The Unlimited's reply10 Mar 2020, 21:50
Official
Hi Angeline,
We're very troubled to hear that you feel this way about us and that this has been your experience with us. We'd really like the opportunity to look into this matter. We will contact you tomorrow morning to assist you.
We're very troubled to hear that you feel this way about us and that this has been your experience with us. We'd really like the opportunity to look into this matter. We will contact you tomorrow morning to assist you.
The Unlimited's replyOfficial
11 Mar 2020, 15:38Hi Angeline,
We’ve been trying to contact you, however, we have been unable to get through to you on the phone. When you’re available to talk, please pop us a message below and we will give you a call to assist you.
The Unlimited's reply11 Mar 2020, 15:38
Official
Hi Angeline,
We’ve been trying to contact you, however, we have been unable to get through to you on the phone. When you’re available to talk, please pop us a message below and we will give you a call to assist you.
AW
Angeline W's updateReviewer Update
11 Mar 2020, 17:50I've had my phone right beside me the whole day! I'm waiting for your call!
AW
Angeline W's update11 Mar 2020, 17:50
Reviewer Update
I've had my phone right beside me the whole day! I'm waiting for your call!
The Unlimited's replyOfficial
11 Mar 2020, 20:41Hi Angeline,
We'd really like to assist you, however, we're still unable to get through to you. Please inbox us an alternative number that we can use to reach you.
We'd really like to assist you, however, we're still unable to get through to you. Please inbox us an alternative number that we can use to reach you.
The Unlimited's reply11 Mar 2020, 20:41
Official
Hi Angeline,
We'd really like to assist you, however, we're still unable to get through to you. Please inbox us an alternative number that we can use to reach you.
We'd really like to assist you, however, we're still unable to get through to you. Please inbox us an alternative number that we can use to reach you.
The Unlimited's replyOfficial
13 Mar 2020, 18:36Hi Angeline,
Thank you for taking our call. We are currently investigating this matter and we will provide you with feedback as soon as we have the required information.
The Unlimited's reply13 Mar 2020, 18:36
Official
Hi Angeline,
Thank you for taking our call. We are currently investigating this matter and we will provide you with feedback as soon as we have the required information.
The Unlimited's replyOfficial
16 Mar 2020, 17:40Hi Angeline,
We contacted you on Friday, however, we were unable to get through to you. You have emailed you the
proof of all the SMSes we had sent to you explaining about the Pre-authorization required after the 10th visit. Please let us know if you need further assistance, please let us know and we will contact you.
The Unlimited's reply16 Mar 2020, 17:40
Official
Hi Angeline,
We contacted you on Friday, however, we were unable to get through to you. You have emailed you the
proof of all the SMSes we had sent to you explaining about the Pre-authorization required after the 10th visit. Please let us know if you need further assistance, please let us know and we will contact you.