VS
Vuyo S
1 reviews | Active since Dec 2024
09 Oct 2025, 06:57
Worst service and excuse of a policy, ever
What an excuse of a company. They debit after you have canceled your policy. You can't reverse their debit. They promise you cash to fix your car. Before taking the policy, then after going through a tedious claim process, still your car doesn't get fixed. Their agents never call back it's been 9 days waiting for their call. Hayi if you have not taken their policy, DON'T TAKE IT.
Helpful (0)
Replies (3)0
Replies (3)The Unlimited's replyOfficial
09 Oct 2025, 08:00Hi Vuyo,
Thank you for contacting us. We're truly sorry to hear about your dissatisfaction, we always strive to provide a great experience for all our customers and are saddened that we fell short on that standard. We see that you contacted us via our WhatsApp platform and was assisted. Please look out for a call from our specialist today who will assist accordingly.
Thank you for contacting us. We're truly sorry to hear about your dissatisfaction, we always strive to provide a great experience for all our customers and are saddened that we fell short on that standard. We see that you contacted us via our WhatsApp platform and was assisted. Please look out for a call from our specialist today who will assist accordingly.
The Unlimited's reply09 Oct 2025, 08:00
Official
Hi Vuyo,
Thank you for contacting us. We're truly sorry to hear about your dissatisfaction, we always strive to provide a great experience for all our customers and are saddened that we fell short on that standard. We see that you contacted us via our WhatsApp platform and was assisted. Please look out for a call from our specialist today who will assist accordingly.
Thank you for contacting us. We're truly sorry to hear about your dissatisfaction, we always strive to provide a great experience for all our customers and are saddened that we fell short on that standard. We see that you contacted us via our WhatsApp platform and was assisted. Please look out for a call from our specialist today who will assist accordingly.
VS
Vuyo S's updateReviewer Update
09 Oct 2025, 08:29No I wasn't assisted. And it's sad that you think your are striving for customer satisfaction when more than half of the reviews here are dissatisfied customers. Clearly it's not working.
VS
Vuyo S's update09 Oct 2025, 08:29
Reviewer Update
No I wasn't assisted. And it's sad that you think your are striving for customer satisfaction when more than half of the reviews here are dissatisfied customers. Clearly it's not working.
The Unlimited's replyOfficial
09 Oct 2025, 08:33We're sorry to hear that. We've escalated for a specialist to reach out to you during the course of the day to provide assistance, please look out for our call.
The Unlimited's reply09 Oct 2025, 08:33
Official
We're sorry to hear that. We've escalated for a specialist to reach out to you during the course of the day to provide assistance, please look out for our call.
