ZN
Zintle N
1 reviews | Active since Feb 2018
04 Aug 2021, 15:05
Worst Service
I waited for the past 3 months for a claim to be resolved instead I'm getting no response and I have to follow up, when I do I'm asked to resubmit and I'm still waiting for response. Funny thing is that they don't miss debit order dates but they comfortable with delays on doing the work km paying for monthly!!!
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Replies (1)
The Unlimited's replyOfficial
04 Aug 2021, 17:45Hi Zintle,
Thank you so much for taking our call today. Three months is quite a long time to wait for feedback on your claim. We'd like to sincerely apologise for the *********** service that you've received from us. At The Unlimited, we understand that we’re nothing without our customers so our aim is to ensure that all members of our family feel supported at all times. We trust that you were happy to hear that your claim has been approved. As soon you`ve made a booking you may take your car to the authorised panel beater. Once again, please accept our deepest apologies for the claiming experience you`ve gone through.
The Unlimited's reply04 Aug 2021, 17:45
Official
Hi Zintle,
Thank you so much for taking our call today. Three months is quite a long time to wait for feedback on your claim. We'd like to sincerely apologise for the *********** service that you've received from us. At The Unlimited, we understand that we’re nothing without our customers so our aim is to ensure that all members of our family feel supported at all times. We trust that you were happy to hear that your claim has been approved. As soon you`ve made a booking you may take your car to the authorised panel beater. Once again, please accept our deepest apologies for the claiming experience you`ve gone through.