sM
silindile M

1 reviews | Active since Jul 2019

09 Sept 2021, 16:12

Worst experience for only dent and scratches

The worst service

I would not recommend one to use them for debt and scratches. The sales stage and claim processes are not the same. They quick to debit the account. The cARscan is not user friendly. I can say a mouth full about the experience that I had this insurance

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Replies (2)
The Unlimited
The Unlimited's reply09 Sept 2021, 19:09
Official
Hi Silindile,




Thank you so much for sharing your honest feedback with us. We’re deeply saddened to hear that we’ve lost you due to an unresolved claim. We owe you a heartfelt apology for the experience that you had with us, and we hope that you believe in second chances because we’d really like the opportunity to make things right with you. Our team attempted to contact you earlier this afternoon, however, you were in a meeting. Please note that we’ll reach out to you again tomorrow morning to discuss your claim and hopefully convince you to rejoin our family. 
The Unlimited
The Unlimited's reply10 Sept 2021, 11:25
Official
Hi Silindile,


We’re hope that you’re having a good Friday morning. Kindly note that we’ve been trying to get in touch with you via your cell phone and unfortunately, we’re unable to reach you. When you have time to chat to us, please pop us a reply and we’ll call you back.