NS
Noluthando S
1 reviews | Active since Jan 2022
20 Mar 2022, 10:22
Worst company ever!
I’ve been sending these messages for months now and it’s time consuming. Please stop debiting my account!!! I get calls every time that it will be fixed and you still ***** money from my account. Your responses here are useless!! Stop *****ing from our bank accounts!!!
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The Unlimited's replyOfficial
20 Mar 2022, 14:35Hi Noluthando,
Thank you for bringing this to our attention. Firstly, we’d like to wholeheartedly apologise for the inconvenience we’ve caused you thus far. We’ve sent this to our administration department to assist you with a refund for the money that was deducted from your account after you’ve cancelled your policy with us and we’ll provide you with feedback within 24-48 working hours. At this time we’re currently investigating the reason you was stilled debited and we’ll revert back to you as soon as this matter has been looked into.
The Unlimited's reply20 Mar 2022, 14:35
Official
Hi Noluthando,
Thank you for bringing this to our attention. Firstly, we’d like to wholeheartedly apologise for the inconvenience we’ve caused you thus far. We’ve sent this to our administration department to assist you with a refund for the money that was deducted from your account after you’ve cancelled your policy with us and we’ll provide you with feedback within 24-48 working hours. At this time we’re currently investigating the reason you was stilled debited and we’ll revert back to you as soon as this matter has been looked into.