1 reviews | Active since May 2017
Worst and most ********* customer service.
I was signed up for something I didn't asked for. Been paying this since March 2017, because no one gets back to me regarding the cancellation and refund or anything. Sent me a call recording where NOTHING of "Yes I want it", or a simple "Yes" or anything is said. I want someone to actually put some attention to this, and I want a refund for all these "premiums" paid. I did not agree to having this SH*T!!!
Hi Peter,
Thank you for taking our call yesterday. After listening to the sales call, we agree with you that this is unacceptable. We have ensured that the necessary steps were taken to prevent this behaviour from happening again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services. Your There4U policy has been cancelled and your refund will reflect in your account in the next 24 to 48 hours. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited.
Shifting your life, together.
Hi Peter,
Thank you for taking our call yesterday. After listening to the sales call, we agree with you that this is unacceptable. We have ensured that the necessary steps were taken to prevent this behaviour from happening again. Once again, we really want to thank you for bringing this to our attention as this gives us the opportunity to improve our services. Your There4U policy has been cancelled and your refund will reflect in your account in the next 24 to 48 hours. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited.
Shifting your life, together.