ME
Muhammed E
1 reviews | Active since Apr 2023
18 Feb 2026, 21:02
When registering a claim instead of helping, they drop your call
I called the claims call centre today to register a new claim and the consultant cut the call, I tried to call back but was unable to get through as it was apparently after hours. I tried to submit the claim on the app but that requires you to get emailed the forms to complete to send back, in this day and age are we not able to get proper service and digital forms ? ... highly disappointing and very questionable
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Replies (2)ME
Muhammed E's updateReviewer Update
10 Mar 2026, 18:20I called into your call centre today and was put on hold for over 20 minutes waiting to speak with a manager. But was being denied the opportunity to speak with a manager and put on hold till I had to just call it quits, but let me guess you do not have record of this as well ? And nothing can be done
ME
Muhammed E's update10 Mar 2026, 18:20
Reviewer Update
I called into your call centre today and was put on hold for over 20 minutes waiting to speak with a manager. But was being denied the opportunity to speak with a manager and put on hold till I had to just call it quits, but let me guess you do not have record of this as well ? And nothing can be done
The Unlimited's replyOfficial
11 Mar 2026, 16:19 Hi Muhammed.
You will receive a call today as per your request.
You will receive a call today as per your request.
The Unlimited's reply11 Mar 2026, 16:19
Official
Hi Muhammed.
You will receive a call today as per your request.
You will receive a call today as per your request.