When it sounds too good to be true

I was approached by the friendliest salesperson alive and I told her that what she was selling me sounds too good to be true. She managed to convince me and I gave it a go. The debit orders went through and I honored my part of the agreement.<br> On 16 November 2015 I decided to put them to the test and to get my vehicle repaired. At some stage I received an e-mail explaining what I should do to get the my claim processed. The mail contained the following line: \We will provide feedback in 48 working hours after receiving all..."I sent everything on 16 Nov at 16:00. on 19 Nov I followed up as I heard nothing. The consultant ignored my e-mail again. I called the call center and I was assured that I will receive feedback from the consultant. I am still waiting for feedback. The number does not work as \""the network is congested\"". I feel that I wasted my time to get quotations and to correspond with the company who contacted me to get my money and who is now not that eager to honor their agreement. <br> IF IT SOUNDS TOO GOOD TO BE TRUE IT PROBABLY IS. I still hope I am wrong as I will miss the money I lost due to my own stupidity."""