WHAT TERRIBLE SERVICE

<p>I have a scratch and dent policy with the unlimited. Faithfully every month my debit order goes through, however when it is it time to make a claim one is pushed to various OTHER service providers. The unlimited should one day call their own call centre and try to get through. i tried to call for over 50 minutes and each time am cut off cause ther are not enough available consultants to take my call. I finally get answered and the consultant on the unlimted end just breaths on the phone. What **** service. yet you claim to have a 90 minute break for your staff. perhaps thats why calls are been left unanswered cos all of you are on your lunch break.</p>