very, very very angry

I am SO disappointed with your service because when I join the unlimited I did not know that I am also joining Road Accident fund. You are requesting documentation as if you are the Road Accident Fund itself and we are struggling to get and in the meantime you get your monthly payment without any problems even the medical aid doesn’t need so many things and in my office people ask me now and then about your service because they want to cancel that policy or whatever you called it since my daughter was in an accident in August and till today I haven't received any help as you promised.

Or is it just a matter of reading the fine prints!!!! quick to sell the policy to us, it actually feels af if were are being HARASSED!!!!

I am even thinking of canceling this policy because it seems as if my family is going to struggle to claim when I am gone. I am very concerned about this!!!!!!!!!!!! or let me just make it easier for you as the Unlimited !!!!!!!!!!can you please refund me with all my premuims paid on this policy to date!!!!!!!!!!!

Frustrated client