Very very bad service

I am just going to cut right in to the story. I had a rim repair done to my 2 rims last year Oct 2018. The claim for all 4 rims was almost R5000. The unlimited said they only cover for R3000. I ask them if I only do 2 rims and afther 3 months do the other 2 rims will that be fine?? They said that will not be a problem at all. I can do the 2nd claim for my rims afther 3 months. In the new year Jan I got new quotes and everything and pictures. Send everything to the unlimited. Afther a week I called them and ask guys what going on with my claim. They said they need pictures of the car all round ( Front , Back and the 2 sides) I send them the pictures. ( They did not call me to ask for pictures nothing I had to call them to know whats going on with my claim.) Afther a nother week I call them again and ask whats going on with my claim . The unlimited said no I have to send pictures of the rims that was repaired. I send them the pictures of the rims that was repaired. (NOTE I had to call them again afther a week.) Almost a month now I call the again they say sorry Sir your claim was not approved. I am like okey can I speak to your manger. Spoke to the manger on the flor that day. She said she will look in to it and phone me back. Did not recieved any call yet.(My problem now I repaired the 2 rims in Oct 2018 they got spryed qnd every thing. Bud the rims have like a chrome silver lining inside that got spryed over. Now I have to drive with 2 diffrent rims that got chrome silver lining inside and the others doesnt have any chrome silver linings inside.) They are fast to take your debit order every month bud when you have a claim they have a lot of issues. I am with out rims for 4 months now and I am refusing to drive with 2 rims that does not match with each other.