KM
Kgalalelo M
1 reviews | Active since Jan 2019
25 Aug 2020, 14:57
Very Unhappy Customer
Am a very unhappy and a dis satisfied customer of the unlimited, my Mother passed on end of July, called the unlimited for a claim on the 3rd of August till today they still giving me run-arounds for the pay out, they telling me to go to a clinic to fill medical questionnaire which I did, I made an affidavit but still nothing is been happening....Have been specking with Consultant by the name Thobani Nzuza. Its been close to a month now of me calling each day with no luck really unhappy frustrated
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
25 Aug 2020, 15:37Hi Kgalalelo,
We're sorry to hear about your mother’s passing, please accept our sincere condolences for your loss. We’re also sorry to hear you’re having trouble with your claim, we’ll urgently investigate this matter. One of our team members will contact you today.
The Unlimited's reply25 Aug 2020, 15:37
Official
Hi Kgalalelo,
We're sorry to hear about your mother’s passing, please accept our sincere condolences for your loss. We’re also sorry to hear you’re having trouble with your claim, we’ll urgently investigate this matter. One of our team members will contact you today.
KM
Kgalalelo M's updateReviewer Update
25 Aug 2020, 17:38Thank you, 1 of your consultant did call, with the same feedback.
KM
Kgalalelo M's update25 Aug 2020, 17:38
Reviewer Update
Thank you, 1 of your consultant did call, with the same feedback.
The Unlimited's replyOfficial
25 Aug 2020, 19:11Hi Kgalalelo,
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as our claims department has received the file from the clinic, they will let you know.
The Unlimited's reply25 Aug 2020, 19:11
Official
Hi Kgalalelo,
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as our claims department has received the file from the clinic, they will let you know.