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Octavia O
1 reviews | Active since Oct 2019
17 Feb 2021, 15:01
VERY DISSAPOINTED
THE TIME I JOINED WITH THE UNLIMITED THEY TOLD ME MY DEATH COVER WILL GO BY R5000 EVERY MONTH BUT NOW THEY TELLING ME IT WAS A CHAMPAIGN THAT WAS BEING HELD AROUND 2017 I CALLED LAST MONTH THEY TOLD ME I AM STILL COVERED I CALLED TODAY THEY TOLD ME I AM COVERED BY R30000 AND THE ADDITION OF R20000 I TOLD THEM TO SEND THE DOCUMENT IN WRITING THEY HAVENT SEND ME THEY JUST SEND ME THE PAMPHLET I AM VERY ****ED AND ANGRY WITH THE UNLIMITED TEAM I AM DISSAPOINTED
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The Unlimited's replyOfficial
17 Feb 2021, 16:35Hi Octavia,
Thank you for your review. Please note that the information that was emailed to you was your policy benefits including the policy terms and conditions. The documents you received consists of detailed information with regards to your policy. We also tried to contact you so that we can explain this to you and unfortunately, we were unable to get through to you. Please send us a message below if you still require further assistance from us and we'll assist you efficiently.
Thank you for your review. Please note that the information that was emailed to you was your policy benefits including the policy terms and conditions. The documents you received consists of detailed information with regards to your policy. We also tried to contact you so that we can explain this to you and unfortunately, we were unable to get through to you. Please send us a message below if you still require further assistance from us and we'll assist you efficiently.
The Unlimited's reply17 Feb 2021, 16:35
Official
Hi Octavia,
Thank you for your review. Please note that the information that was emailed to you was your policy benefits including the policy terms and conditions. The documents you received consists of detailed information with regards to your policy. We also tried to contact you so that we can explain this to you and unfortunately, we were unable to get through to you. Please send us a message below if you still require further assistance from us and we'll assist you efficiently.
Thank you for your review. Please note that the information that was emailed to you was your policy benefits including the policy terms and conditions. The documents you received consists of detailed information with regards to your policy. We also tried to contact you so that we can explain this to you and unfortunately, we were unable to get through to you. Please send us a message below if you still require further assistance from us and we'll assist you efficiently.