SN
Siyanda N

1 reviews | Active since Oct 2021

16 Jul 2024, 15:18

Very disappointed with The Unlimited Gap Cover

I have a gap cover with The unlimited, I am very disappointed with the outcome of my claim, they are refusing to pay out for my Gap Cover that jm paying R299 per month. When I took this cover they said I have no waiting period , but now they are telling me about the waiting period. They keep on asking me to send the statements which I have been doing.

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Replies (2)
The Unlimited
The Unlimited's reply16 Jul 2024, 15:34
Official
Hi Siyanda. 

We’re sorry that your claim experience hasn't been a good one. You're part of our family, so we'll ensure that we assist you efficiently with your claim. We'll reach out to you this afternoon to resolve this for you. 
SN
Siyanda N's update16 Jul 2024, 15:39
Reviewer Update
I would appreciate that cause it's been quite sometime since I lodged my claim. I've been asked to send my bank statement and the hospital statements and Dr Mgudlwas invoice which I did all that. I am very frustrated and disappointed