NS
Ntombifuthi S
1 reviews | Active since Aug 2023
23 Aug 2023, 14:05
Very bad insurance
Ntombifuthi Sambo
I cancelled my policy with them due to poor service ( almost two years with them never claim. they told me after 3months my car will be taken to the panel beater, that didn't happen )but still they are deducting monthly,
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
23 Aug 2023, 14:37Hi Ntombifuthi.
Thank you for bringing this to our attention. We’re so sorry you've had a bad experience. Please note that we’ve been processing to collect from your account because there’s a policy you took out with us on 17/03/2022, this policy isn’t cancelled. Our customers are our family, so our team is here to help and make this right for you. We’ll be calling you shortly to assist you with this matter.
The Unlimited's reply23 Aug 2023, 14:37
Official
Hi Ntombifuthi.
Thank you for bringing this to our attention. We’re so sorry you've had a bad experience. Please note that we’ve been processing to collect from your account because there’s a policy you took out with us on 17/03/2022, this policy isn’t cancelled. Our customers are our family, so our team is here to help and make this right for you. We’ll be calling you shortly to assist you with this matter.
The Unlimited's replyOfficial
23 Aug 2023, 16:39Hi Ntombifuthi,
Thank you for taking our call and for allowing us to take you through our claims process. We never wanted to lose you under such circumstances, however, we respect your decision. Our cancellations specialist tried to call you and unfortunately, we couldn’t get through to you. Please send us a message below when we’re available to take our call so that we can get back to you.
The Unlimited's reply23 Aug 2023, 16:39
Official
Hi Ntombifuthi,
Thank you for taking our call and for allowing us to take you through our claims process. We never wanted to lose you under such circumstances, however, we respect your decision. Our cancellations specialist tried to call you and unfortunately, we couldn’t get through to you. Please send us a message below when we’re available to take our call so that we can get back to you.
The Unlimited's replyOfficial
24 Aug 2023, 09:45 Hi Ntombifuthi,
Thank you for taking our call. Your policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
Thank you for taking our call. Your policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
The Unlimited's reply24 Aug 2023, 09:45
Official
Hi Ntombifuthi,
Thank you for taking our call. Your policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please send us a message or give us a call on ***.
Thank you for taking our call. Your policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please send us a message or give us a call on ***.