CT
Christelle T

1 reviews | Active since Nov 2018

21 Nov 2018, 16:56

Useless *******

Took a premium of R129,99 and they’re deducting over R184. Phoned several times. Does not have the decency to get back to me. A friend’s husband died in July and they refuse to pay although they received All the premiums.....

0
Replies (1)
The Unlimited
The Unlimited's reply22 Nov 2018, 09:12
Official
Hi Christelle, 
Thank you for your time on the phone this morning. As explained, you were paying extra on your Dignity4All policy for your dependent's and a value added benefit. We have also been in contact with the claimant and once we receive the requested documents we can assist with payment of her claim. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.