bF
barney F

1 reviews | Active since Jul 2016

28 Jul 2016, 17:25

Unwanted/not wanted policy

<p>good day, regarding the above , one of your consultants called my wife today and she unwillingly opened a policy that we do not need.</p> <p> </p> <p>I woukd like you to please cancel the policy and stop all debit orders on the below policy number.SAJ189599.</p> <p> </p> <p>I believe that the policy was opened *******y,as we have had a policy by u which we cancelled.</p> <p> </p> <p>Your speedy response with the above will be greatly appreciated.</p> <p> </p> <p> </p>

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Replies (2)
The Unlimited
The Unlimited's reply29 Jul 2016, 07:07
Official

We always appreciate the feedback, the good, the bad and even the ugly.

After all, it gives us an opportunity to make this right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.

Take care, The Unlimited

The Unlimited
The Unlimited's reply29 Jul 2016, 07:23
Official

It was great chatting to you and we’re glad to assist. We completely understand that it is not something you need right now. Hence, we always do the right thing for our customers, even if that means you no longer wish to use the product. We can confirm that your policy is no longer active. However, we would love to have you back as part of our family soon. Visit our website, www.theunlimited.co.za to see the rest of our amazing products and we are certain that there will be something there that you will find of great value. Take care, The Unlimited ***