SR
Shaun R

1 reviews | Active since Mar 2009

05 Sept 2016, 15:34

Unsolicited phone calls

<p>I just received a call from one of your telemarketers trying to sell me one of your products (I use that term loosely). I have never given any of my contact details to The Unlimited nor have I ever given permission to any other company to on-sell my contact details to The Unlimited. You telemarketer said that I completed a form at a retailer which gave The Unlimited permission to contact me. Will you kindly e-mail this form to me so that I can verify its authenticity. Will you also please remove my contact details from your database as I will NEVER be purchasing any of your products ever. Finally, please teach your telemarketers that NO means NO.</p>

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Replies (2)
The Unlimited
The Unlimited's reply05 Sept 2016, 15:36
Official

Thank you for bringing this to our attention. Sometimes, the naked truth is never easy to hear, but it’s something we never shy away from. After all, it gives us an opportunity to make things right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.

Take care, The Unlimited

The Unlimited
The Unlimited's reply06 Sept 2016, 09:13
Official

Try as we may, we just can’t get hold of you. We completely respect your need for privacy and we have since removed your details from our database. Is there another number we can contact you on so we can provide yu with feedback? Please call us on ***. Take care, The Unlimited.