MB
M B
1 reviews | Active since May 2010
14 Aug 2025, 18:29
Unsolicited harassment
Since late 2024 I received multiple unsolicited calls from ‘the unlimited’. In March I eventually was transferred to a gentleman who would not disclose where the company are buying my information from and would not provide any company management name or contact number. He confirmed my details would be removed and I received an sms confirming my details are removed. Yesterday and today I am again phoned - how useless can one company be with untouchable management. I expect all I will get is a generic response from them to this complaint.
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
14 Aug 2025, 18:33Hi M Brooks,
Thank you for contacting us. We're truly sorry to hear you've been receiving unsolicited calls from us, we can understand the frustration that this can cause. We've escalated for your contact details to be added to our 'Do Not Contact' list so that moving forward, you no longer receive calls from us. Please note that this takes 24-48 working hours.
Thank you for contacting us. We're truly sorry to hear you've been receiving unsolicited calls from us, we can understand the frustration that this can cause. We've escalated for your contact details to be added to our 'Do Not Contact' list so that moving forward, you no longer receive calls from us. Please note that this takes 24-48 working hours.
The Unlimited's reply14 Aug 2025, 18:33
Official
Hi M Brooks,
Thank you for contacting us. We're truly sorry to hear you've been receiving unsolicited calls from us, we can understand the frustration that this can cause. We've escalated for your contact details to be added to our 'Do Not Contact' list so that moving forward, you no longer receive calls from us. Please note that this takes 24-48 working hours.
Thank you for contacting us. We're truly sorry to hear you've been receiving unsolicited calls from us, we can understand the frustration that this can cause. We've escalated for your contact details to be added to our 'Do Not Contact' list so that moving forward, you no longer receive calls from us. Please note that this takes 24-48 working hours.
MB
M B's updateReviewer Update
14 Aug 2025, 18:41This was promised in March, so I doubt it will be. Rather escalate this to someone who can actually do something, not just adding to a non-existent "DNC list"
MB
M B's update14 Aug 2025, 18:41
Reviewer Update
This was promised in March, so I doubt it will be. Rather escalate this to someone who can actually do something, not just adding to a non-existent "DNC list"
The Unlimited's replyOfficial
14 Aug 2025, 18:43We have done so, please allow for 24-48 hours for the process to be completed.
The Unlimited's reply14 Aug 2025, 18:43
Official
We have done so, please allow for 24-48 hours for the process to be completed.
MB
M B's updateReviewer Update
14 Aug 2025, 18:44Read my response properly...................before responding
MB
M B's update14 Aug 2025, 18:44
Reviewer Update
Read my response properly...................before responding
The Unlimited's replyOfficial
14 Aug 2025, 18:47Your request has been escalated to the relevant department to ensure that your contact details are permanently removed. Once again, we apologize for any inconvenience caused.
Have a lovely evening.
Have a lovely evening.
The Unlimited's reply14 Aug 2025, 18:47
Official
Your request has been escalated to the relevant department to ensure that your contact details are permanently removed. Once again, we apologize for any inconvenience caused.
Have a lovely evening.
Have a lovely evening.