YN
Yanela N
1 reviews | Active since Oct 2018
12 Sept 2019, 13:12
Unprofessionalism at its best
Possibly the worst in the industry. When you tell them you not interested in a particular product they drop the phone on you immediately. They are probably just profit driven & don't care about their customers. + they call every week. if unprofessionalism was a company, i think they would that company.
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
12 Sept 2019, 15:26Hi Yanela,
We’re sorry to hear about the experience you've had with us, as this is not how we want our customers to be treated. We will investigate this matter and your details will be removed from our database in the next 24 to 48 working hours. Confirmation will be sent to you, as soon as this has been implemented.
The Unlimited's reply12 Sept 2019, 15:26
Official
Hi Yanela,
We’re sorry to hear about the experience you've had with us, as this is not how we want our customers to be treated. We will investigate this matter and your details will be removed from our database in the next 24 to 48 working hours. Confirmation will be sent to you, as soon as this has been implemented.
The Unlimited's replyOfficial
16 Sept 2019, 10:51Hi Yanela,
We’ve been trying to reach you and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited's reply16 Sept 2019, 10:51
Official
Hi Yanela,
We’ve been trying to reach you and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call.
YN
Hi. delete my number from your system please.
Yanela N's updateReviewer Update
16 Sept 2019, 11:03Hi. delete my number from your system please.
YN
Yanela N's update16 Sept 2019, 11:03
Reviewer Update
Hi. delete my number from your system please.
The Unlimited's replyOfficial
16 Sept 2019, 17:03We have listened to the recordings and we would like to apologize for the experience you had with us. We will ensured that our agent is retrained so that this behaviour doesn’t happen again. Your details have been removed from our database and this confirmation has been SMSed to you. If there’s anything else we can help you with in the future, please contact us on ***.
The Unlimited's reply16 Sept 2019, 17:03
Official
We have listened to the recordings and we would like to apologize for the experience you had with us. We will ensured that our agent is retrained so that this behaviour doesn’t happen again. Your details have been removed from our database and this confirmation has been SMSed to you. If there’s anything else we can help you with in the future, please contact us on ***.