1 reviews | Active since Jan 2025
Unprofessional
Good day
About a month ago a sales rep came to my work place and told me about unlimited. After telling her I am not interested she went on and on about what they offer. She then told me that she wanted to do a credit check to see for what I can apply for. She asked for my banking details and took my phone to make sure I Accept on my African bank app. About a week later I kept getting WhatsApps from Unlimited. I phoned them and told them to remove me from their systems. The told me a agent would phone me to help me ... they never did. Today I got a sms saying R170.00 was deducted from my banking app via a debit order ? I was not informed about this and I did not give my permission? I do not recommend The unlimited, they did not help me or anything.
We're sorry to hear about your unpleasant experience with us. We also sincerely apologize for the unauthorized debit and the frustration that this may have caused.
We really want to make things right, a member of our team will contact you tomorrow morning to assist with finalizing your cancellation. Please be sure to look out for our call.
We're sorry to hear about your unpleasant experience with us. We also sincerely apologize for the unauthorized debit and the frustration that this may have caused.
We really want to make things right, a member of our team will contact you tomorrow morning to assist with finalizing your cancellation. Please be sure to look out for our call.