Unpaid funeral benefits since September 2020

To The Manager

Morning there.

This is still about my aunt's unpaid funeral claim. On my previous emails I have rose few important points to you, and you don't seem to be understanding the fact that my aunt is an uneducated woman.

How do you expect her to understand every fine print written from not being signed by her when your own delegate went to sell the policy to her. She had every write to sign because your messenger dismally failed to explaining the terms and conditions of the company.

Let me repeat this again, it was the messenger's responsibility to let her sign with or without understanding what was said on that piece of paper, because he/she was interested in what is called COMMISSION!

So the unlimited should stop playing games since they have received every cent from my aunt's pocket.

The solution in this case, making my poor aunt happy just return all the contribution that she had made for the past 2 years that's all. Failing to do so you'll resemble **** company.

So I urge you to return our smile by returning the contribution that was made by my aunt. I'm sure you we're also happy when you were receiving the contribution from her bank account monthly.

Regards Mr. L.G Vumazonke