LV
Luyanda V

1 reviews | Active since Mar 2021

13 Apr 2021, 09:44

Unpaid funeral benefits since September 2020

Hi there, The Unlimited policy insurance have still not given me any response regarding the claim that I have made last year September.

People we want you to understand that , you have dismally failed to explaining the terms and conditions of the company. And I think people who have policy insurance with should be careful of what happened to us, this is a lesson that should be learnt by every person. How on earth could someone be denied just like that.

My poor aunt had made the payment on that policy for almost 2years.

Hello Peter please help us in letting the above policy company to understand that this is not a game! because they're protecting their skins now and we really want our premiums to sort out our problems.

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Replies (1)
The Unlimited
The Unlimited's reply13 Apr 2021, 17:04
Official
 
Hi Luyanda, 
 
 
 
 
We appreciate you taking time out of your day to write to us regarding your aunt's claim. We admire how much time and effort you've put into making sure that we assist her in every possible way over the past few weeks. This shows that you're willing to go to the ends of the earth for your family and we applaud you for it. Kindly note the outcome of your aunt's claim still stands and we've responded to her complaint via email and she is fully aware of our response. We attempted to get in touch with her at 3:34PM to discuss her refund query and unfortunately, we were unable to get through to her. When she has some free time, please ask her to give us a call on *** and we'll assist her.