1 reviews | Active since Dec 2020
Unpaid Claim by The unlimited insurance
Hi I m Nokujabula Mkhize, on the 11/02/21 I made a death Claim for my husband as he passed away on the 21/02/21 and decided to forward my claim to The unlimited insurance company..I waited for more than a month I then called them they said the forms are not completely filled in ..and they wanted a laboratory results showing the cause of death as he was died because of COVID I forwarded all that ..they did not respond till I call them again and said I must forward hospital file or clinic card I consulted the hospital and gave me that I forwarded it as well..using their whatsapp no. On the 22nd of April ...Till to date Nothing on my bank account I really don't know what else do they want from me ...Remember this money can assist me in paying my kids at school..
Please HelloPeter assist me I need this money..my husband took their funeral cover to his 3 kids ...No other income at home now
We`d like to extend our heartfelt condolences to you and your family during this difficult time. Please know that we’ve thoroughly read your review and we must say that we’re devastated to learn just how disappointed you are in us. Kindly accept our sincere apology since you haven't received an update on your claim, yet you've sent us all the documents we required. We'd appreciate an opportunity to urgently look into this matter, however, we don't have your policy number and we're unable to get through to you via your cellphone. Please may you provide us with a convenient time to call so that we can resolve your claim complaint ASAP.
We`d like to extend our heartfelt condolences to you and your family during this difficult time. Please know that we’ve thoroughly read your review and we must say that we’re devastated to learn just how disappointed you are in us. Kindly accept our sincere apology since you haven't received an update on your claim, yet you've sent us all the documents we required. We'd appreciate an opportunity to urgently look into this matter, however, we don't have your policy number and we're unable to get through to you via your cellphone. Please may you provide us with a convenient time to call so that we can resolve your claim complaint ASAP.