SM
Sonwabo M

1 reviews | Active since Jan 2018

01 Feb 2019, 15:43

Unpaid Claim and not fair

Plan Number : AE210683 My calim was declined and reason told me that the reason for decline was due to Strip and Assemble. I engaged with panelbeaters in this regard as to how possible this can be as my car had a scratch and a minor dent. Please explain how the repair can be done to the vehicle without stripping: Follow had to be stripped: 1.Handle 2.Recess Mounting off 3.Rear Tail Lamp

With these not been stripped as it has little scratches the car will look terrible. It was not replaced nor damaged these stripped parts had little scratched for example the handle etc.

0
Replies (2)
The Unlimited
The Unlimited's reply01 Feb 2019, 17:02
Official
 
Hi Sonwabo,
 
Thanks for taking our call this afternoon. We’re currently looking into this matter and we will provide you with feedback before close of business on Monday. 
The Unlimited
The Unlimited's reply04 Feb 2019, 17:00
Official
 
Hi  Sonwabo,
 
Thanks for taking our call this afternoon and for giving us the opportunity to look into your query. We can now confirm that your claim has been approved and your authorization letter has been emailed to you. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.