SG
Siyabulela G
1 reviews | Active since Jul 2021
07 May 2022, 19:51
Unothorised debit order on my account
They keep debiting money from my account but we did not agree on it. I had an agreement with them and cancelled it due to them not fulfilling their promise, so even after that they still debit what i ddnt agree on
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Replies (2)
The Unlimited's replyOfficial
08 May 2022, 10:26Hi Siyabulela,
Thank you ever so much for bringing what has occurred to our attention. We’re incredibly sorry to learn that you have an unauthorised debit order going off your bank account. Such and incident goes against our moral compass and we’d like to use our power to ensure that this matter is investigated and resolved accordingly. Please note that we’re closed on Sundays. One of our specialists will give you a call first thing tomorrow morning to assist you further.
The Unlimited's reply08 May 2022, 10:26
Official
Hi Siyabulela,
Thank you ever so much for bringing what has occurred to our attention. We’re incredibly sorry to learn that you have an unauthorised debit order going off your bank account. Such and incident goes against our moral compass and we’d like to use our power to ensure that this matter is investigated and resolved accordingly. Please note that we’re closed on Sundays. One of our specialists will give you a call first thing tomorrow morning to assist you further.
The Unlimited's replyOfficial
09 May 2022, 10:04Hi Siyabulela,
We trust that you’re doing well. We’ve attempted to reach you and unfortunately, the call was diverted to your voicemail box. Please bare in mind that the membership which is linked to your name, will remain active until we’ve had a telephonic conversation with you. Kindly send us a private reply with an alternative number which we can use to reach you.
The Unlimited's reply09 May 2022, 10:04
Official
Hi Siyabulela,
We trust that you’re doing well. We’ve attempted to reach you and unfortunately, the call was diverted to your voicemail box. Please bare in mind that the membership which is linked to your name, will remain active until we’ve had a telephonic conversation with you. Kindly send us a private reply with an alternative number which we can use to reach you.