TL
Thomas L
1 reviews | Active since May 2021
26 Jun 2021, 07:46
unlimited *****s
Once again this people stole money out of my account and i am going to the police and lay a charge of theft last month they did the same thing and their office was quick to call me with all apologies and promised that it will never happen again geuss what they ****
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
26 Jun 2021, 09:15Hi Thomas,
Thank you for writing to us. We’re living in difficult times and all of us are feeling the pinch in our pockets, so we definitely do understand how frustrating it is to have an unexpected debit order. We sincerely apologise for debiting you after you’ve cancelled the membership which was in your name. We’re not entirely sure what went wrong, however, our collections department will look into this matter to ensure that it doesn’t happen again. In the meantime, we’ve logged a refund for the premium we collected on the 25/06/2021. We’ll provide you with feedback regarding your refund in 24-48 working hours. Your patience will be greatly appreciated.
Thank you for writing to us. We’re living in difficult times and all of us are feeling the pinch in our pockets, so we definitely do understand how frustrating it is to have an unexpected debit order. We sincerely apologise for debiting you after you’ve cancelled the membership which was in your name. We’re not entirely sure what went wrong, however, our collections department will look into this matter to ensure that it doesn’t happen again. In the meantime, we’ve logged a refund for the premium we collected on the 25/06/2021. We’ll provide you with feedback regarding your refund in 24-48 working hours. Your patience will be greatly appreciated.
The Unlimited's reply26 Jun 2021, 09:15
Official
Hi Thomas,
Thank you for writing to us. We’re living in difficult times and all of us are feeling the pinch in our pockets, so we definitely do understand how frustrating it is to have an unexpected debit order. We sincerely apologise for debiting you after you’ve cancelled the membership which was in your name. We’re not entirely sure what went wrong, however, our collections department will look into this matter to ensure that it doesn’t happen again. In the meantime, we’ve logged a refund for the premium we collected on the 25/06/2021. We’ll provide you with feedback regarding your refund in 24-48 working hours. Your patience will be greatly appreciated.
Thank you for writing to us. We’re living in difficult times and all of us are feeling the pinch in our pockets, so we definitely do understand how frustrating it is to have an unexpected debit order. We sincerely apologise for debiting you after you’ve cancelled the membership which was in your name. We’re not entirely sure what went wrong, however, our collections department will look into this matter to ensure that it doesn’t happen again. In the meantime, we’ve logged a refund for the premium we collected on the 25/06/2021. We’ll provide you with feedback regarding your refund in 24-48 working hours. Your patience will be greatly appreciated.
The Unlimited's replyOfficial
28 Jun 2021, 19:25Hi Thomas,
Thank you so much for your patience. Please note that your refund will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Please accept our most sincere apologies for any inconvenience caused.
Thank you so much for your patience. Please note that your refund will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Please accept our most sincere apologies for any inconvenience caused.
The Unlimited's reply28 Jun 2021, 19:25
Official
Hi Thomas,
Thank you so much for your patience. Please note that your refund will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Please accept our most sincere apologies for any inconvenience caused.
Thank you so much for your patience. Please note that your refund will be paid out to you tomorrow. The funds will take 24-48 hours to reflect in your bank account. Please accept our most sincere apologies for any inconvenience caused.