RC
Remi C
1 reviews | Active since Feb 2015
20 Dec 2015, 21:03
Unlimited *****'s
I got a call about 2 months ago from a lady saying that she is calling from The Unlimited and wants to offer me a great deal (the Helicopter rescue) plan. She explained what it entails, then I agreed to go with it but will only accept if I can get the paperwork before hand like I always do, but I have not received the paperwork or even the card as yet and they have taken money from me twice already. And I want my money back they firstly took R200 and then R109.99. These people are *****ing our money and I will take this further to the banking Ombudsman.
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The Unlimited's replyOfficial
21 Dec 2015, 07:43Hello RemiCyster,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
The Unlimited's reply21 Dec 2015, 07:43
Official
Hello RemiCyster,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred