PC
Priscilla C
1 reviews | Active since Jun 2022
22 Jun 2022, 14:53
Unlimited ********
I recently lost my husband and I'm so disappointed in the service received 😠I called today to follow up and spent more than 15 minutes on the call just to be told the claim is rejected and that the relevant department would call me back this after they've been deducting premiums for years
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Replies (2)
The Unlimited's replyOfficial
22 Jun 2022, 20:01 Hi Priscilla,
We’re truly sorry for the delayed response. We totally understand that losing a loved one is one of the hardest things to go through and our deepest condolences go out to you and your family during these tough times. We acknowledge and fully understand that you’re disappointed with the outcome of your claim, however, kindly note that our claims are assessed in line with our policy terms and conditions. As per our telephonic conversation, please send the details that we requested so that we can assist you further.
We’re truly sorry for the delayed response. We totally understand that losing a loved one is one of the hardest things to go through and our deepest condolences go out to you and your family during these tough times. We acknowledge and fully understand that you’re disappointed with the outcome of your claim, however, kindly note that our claims are assessed in line with our policy terms and conditions. As per our telephonic conversation, please send the details that we requested so that we can assist you further.
The Unlimited's reply22 Jun 2022, 20:01
Official
Hi Priscilla,
We’re truly sorry for the delayed response. We totally understand that losing a loved one is one of the hardest things to go through and our deepest condolences go out to you and your family during these tough times. We acknowledge and fully understand that you’re disappointed with the outcome of your claim, however, kindly note that our claims are assessed in line with our policy terms and conditions. As per our telephonic conversation, please send the details that we requested so that we can assist you further.
We’re truly sorry for the delayed response. We totally understand that losing a loved one is one of the hardest things to go through and our deepest condolences go out to you and your family during these tough times. We acknowledge and fully understand that you’re disappointed with the outcome of your claim, however, kindly note that our claims are assessed in line with our policy terms and conditions. As per our telephonic conversation, please send the details that we requested so that we can assist you further.
The Unlimited's replyOfficial
23 Jun 2022, 11:22Hi Priscilla,
We thank you for taking our call this morning and allowing us the opportunity to take you through your claim. Please send us the bank statement that we've requested from you so that we can assist you promptly. We wish you a wonderful day further and look forward to hearing from you soon.
We thank you for taking our call this morning and allowing us the opportunity to take you through your claim. Please send us the bank statement that we've requested from you so that we can assist you promptly. We wish you a wonderful day further and look forward to hearing from you soon.
The Unlimited's reply23 Jun 2022, 11:22
Official
Hi Priscilla,
We thank you for taking our call this morning and allowing us the opportunity to take you through your claim. Please send us the bank statement that we've requested from you so that we can assist you promptly. We wish you a wonderful day further and look forward to hearing from you soon.
We thank you for taking our call this morning and allowing us the opportunity to take you through your claim. Please send us the bank statement that we've requested from you so that we can assist you promptly. We wish you a wonderful day further and look forward to hearing from you soon.