FA
Freddie A
1 reviews | Active since Dec 2013
18 Dec 2019, 15:45
Unlimited ****
We have been a loyal paying member since 2017 and submitted a claim due to the passing of my wife to the Unlimited group on the 02 December 2019. Their policy states that a claim will be completed within 5-7 working days. It is now 11 days and no one is able to assist or confirm that my claim has been settled. We have spoken to the following people Johan Albasini, Raymond Xaki, Londiwe Shangase and Matla Lusite. The company Unlimited are *********** and I would like to warn all people not to take out any policies from them. Poor service is their motto and ******** is their game. I will be directing their details to the office of the public protector and the ombudsman.
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
18 Dec 2019, 16:22 Hi Freddie,
Our deepest condolences go out to you and your family during this difficult time. We’re really sorry for the experience that you’ve had with us and would really like the opportunity to look in to this matter. Please inbox us your contact details so that we can assist you urgently. Alternatively, you can email your contact details to *** so that we can assist you urgently.
Our deepest condolences go out to you and your family during this difficult time. We’re really sorry for the experience that you’ve had with us and would really like the opportunity to look in to this matter. Please inbox us your contact details so that we can assist you urgently. Alternatively, you can email your contact details to *** so that we can assist you urgently.
The Unlimited's reply18 Dec 2019, 16:22
Official
Hi Freddie,
Our deepest condolences go out to you and your family during this difficult time. We’re really sorry for the experience that you’ve had with us and would really like the opportunity to look in to this matter. Please inbox us your contact details so that we can assist you urgently. Alternatively, you can email your contact details to *** so that we can assist you urgently.
Our deepest condolences go out to you and your family during this difficult time. We’re really sorry for the experience that you’ve had with us and would really like the opportunity to look in to this matter. Please inbox us your contact details so that we can assist you urgently. Alternatively, you can email your contact details to *** so that we can assist you urgently.
The Unlimited's replyOfficial
19 Dec 2019, 16:31 Hi Freddie,
Thank you for taking our call today. We contacted your friend and spoke with him yesterday. He is aware of the current status of her claim. The claim is under final review and we will contact him again as soon as we have feedback.
Thank you for taking our call today. We contacted your friend and spoke with him yesterday. He is aware of the current status of her claim. The claim is under final review and we will contact him again as soon as we have feedback.
The Unlimited's reply19 Dec 2019, 16:31
Official
Hi Freddie,
Thank you for taking our call today. We contacted your friend and spoke with him yesterday. He is aware of the current status of her claim. The claim is under final review and we will contact him again as soon as we have feedback.
Thank you for taking our call today. We contacted your friend and spoke with him yesterday. He is aware of the current status of her claim. The claim is under final review and we will contact him again as soon as we have feedback.