1 reviews | Active since Mar 2017

09 Jan 2019, 09:33

Unlimited - refuse clam

Ridiculous company, first no management is ever available, when i call in to the claims department you have staff laughing and making jokes in the background so loudly that i cant hear the person i speak to. I had a sever accident an now they come with stories that they will not pay the accidental claim, yet i had a severe injury that caused them to have to operate. they come with stories it was a pre-exisisting injury, which is total and utter nonsense. i was declared medically fit to work on the mine yet they are prepared to pay me for one day. contracting themselves in the fact that it is a "pre-exisitng condition" claims department says they will only pay if the doctor changes his report.

Please get one of the underwriters to contact me immediately as i am not prepared to accept this and will take this to court.

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Replies (2)
The Unlimited
The Unlimited's reply09 Jan 2019, 10:34
Official
 Hi Carmen,
We’ve been trying to contact you and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call. 
The Unlimited
The Unlimited's reply10 Jan 2019, 14:16
Official
Hi Carmen, 

Thanks for taking our call this afternoon and for giving us the opportunity to explain why we need more information for your Accident Cash Benefit claim. Once we receive the requested document, we will look into your claim. 

If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.