WR
Wicus R
1 reviews | Active since Feb 2020
11 Aug 2020, 11:16
Unlimited lack of personal requests
Been months now that I have two separate accounts with the Unlimited. Have made countless calls and requests that my debit order be changed. Yet they just don't care. When I have money in the account or not they just debit. This has put me in seriously embarrassing situations and is affecting my credit rating monthly. The worst of it is I am not behind on payments and actually don't need the one policy that is constantly causing me hassles
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
11 Aug 2020, 14:39Hi Wicus,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. As an authorized financial services provider, we are obligated to report to TransUnion so we can ensure all our customer's details are correct. Good News - you do not owe us any money! We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. One of our team members will contact you today and assist you.
The Unlimited's reply11 Aug 2020, 14:39
Official
Hi Wicus,
We're sorry to hear about your difficulty in trying to resolve the issue regarding your policy. As an authorized financial services provider, we are obligated to report to TransUnion so we can ensure all our customer's details are correct. Good News - you do not owe us any money! We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. One of our team members will contact you today and assist you.
The Unlimited's replyOfficial
11 Aug 2020, 14:44Hi Wicus,
Thank you for taking our call today and for giving us the opportunity to assist you.
The Unlimited's reply11 Aug 2020, 14:44
Official
Hi Wicus,
Thank you for taking our call today and for giving us the opportunity to assist you.