Unlimited insurance - *******
A deduction of R163 directly off my salary which I neither verbally or written authorized.
L****52689 - no documention signed, no debit order authorized!
In contravention of the POPI and Credit Act
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
12 Oct 2021, 14:39 Hi Petrus,
Thank you so much for raising this matter with us. As a service provider that believes in honesty, we definitely don't condone unauthorized debit orders. We're truly sorry to hear that one of our co-workers has done the wrong thing. We'd like the opportunity to investigate this matter so that we can assist you accordingly. Kindly note that the cover was cancelled today when you contacted us, we'll be listening to the voice call recording then ensure that we share the findings with you in 24 hours.
Thank you so much for raising this matter with us. As a service provider that believes in honesty, we definitely don't condone unauthorized debit orders. We're truly sorry to hear that one of our co-workers has done the wrong thing. We'd like the opportunity to investigate this matter so that we can assist you accordingly. Kindly note that the cover was cancelled today when you contacted us, we'll be listening to the voice call recording then ensure that we share the findings with you in 24 hours.
The Unlimited's reply12 Oct 2021, 14:39
Official
Hi Petrus,
Thank you so much for raising this matter with us. As a service provider that believes in honesty, we definitely don't condone unauthorized debit orders. We're truly sorry to hear that one of our co-workers has done the wrong thing. We'd like the opportunity to investigate this matter so that we can assist you accordingly. Kindly note that the cover was cancelled today when you contacted us, we'll be listening to the voice call recording then ensure that we share the findings with you in 24 hours.
Thank you so much for raising this matter with us. As a service provider that believes in honesty, we definitely don't condone unauthorized debit orders. We're truly sorry to hear that one of our co-workers has done the wrong thing. We'd like the opportunity to investigate this matter so that we can assist you accordingly. Kindly note that the cover was cancelled today when you contacted us, we'll be listening to the voice call recording then ensure that we share the findings with you in 24 hours.
's updateReviewer Update
12 Oct 2021, 16:40I at no time gave consent to the deduction or agreed to a insurance policy. I listened to all the "sales pitch" and ask that he forward the details of what he was proposing to my e-mail address, approximately two weeks lated after reviewing the companies ratings, the reviews of unsatisfied customers I declined any further business via e-mail to the contact e-mail address in your contact detsils on the companies web site. I also declined the offer of a sim card and data as I am in a fixed contract with Telkom.
's update12 Oct 2021, 16:40
Reviewer Update
I at no time gave consent to the deduction or agreed to a insurance policy. I listened to all the "sales pitch" and ask that he forward the details of what he was proposing to my e-mail address, approximately two weeks lated after reviewing the companies ratings, the reviews of unsatisfied customers I declined any further business via e-mail to the contact e-mail address in your contact detsils on the companies web site. I also declined the offer of a sim card and data as I am in a fixed contract with Telkom.
The Unlimited's replyOfficial
12 Oct 2021, 16:52Hi Petrus,
We've been trying t get a hold of you, however, we failed to reach you. Please may you email your proof of account or bank statement to *** so that we're able to investigate this matter efficiently.
We've been trying t get a hold of you, however, we failed to reach you. Please may you email your proof of account or bank statement to *** so that we're able to investigate this matter efficiently.
The Unlimited's reply12 Oct 2021, 16:52
Official
Hi Petrus,
We've been trying t get a hold of you, however, we failed to reach you. Please may you email your proof of account or bank statement to *** so that we're able to investigate this matter efficiently.
We've been trying t get a hold of you, however, we failed to reach you. Please may you email your proof of account or bank statement to *** so that we're able to investigate this matter efficiently.