CB
Chantal B

1 reviews | Active since Mar 2013

30 May 2024, 20:57

Unlimited *****ing.

Honestly. Another 2 months deducted and been sending emails with everything required for my refund. This company is by far the worst company. They are dishonest ******* and I would never recommend them to anyone.

I have had nothing but problems since January.

0
Replies (3)
The Unlimited
The Unlimited's reply31 May 2024, 08:42
Official
Hi Chantal.

We’re so sorry for the experience that you had with us and for causing you frustration. Our team will arrange a refund right away, and the payment will reflect in your account in 24 - 48 hours. 

Thank you again for your feedback - it's customers like you that help us to do better every day.
CB
Chantal B's update31 May 2024, 08:54
Reviewer Update
Amazing that it takes me following through on going to social media due to no response before you magically respond to my countless emails regarding this matter.
The service is reall pathetic.
The Unlimited
The Unlimited's reply31 May 2024, 09:18
Official
Hi Chantal.

We would like to apologise for the delay in getting back to you via email, and we take full accountability for this. We've been receiving an influx of emails. Please let us know if you have any other questions or if there’s anything else we can help you with.