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sam L
1 reviews | Active since Sept 2013
06 Sept 2022, 08:40
Unlimited headaches
After I cancelled they refuse to stop debiting me and are not refunding me 2 months later. Numerous emails and calls and they have not returned my call a month later. Poor customer service!
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
06 Sept 2022, 10:27Hi Sam,
We hope that you can accept our sincere apologies as we can only imagine how frustrating it is to find out that you’ve been debited for a product that you’ve since cancelled. We don’t always get it right, but we’ll do everything we can to fix it. As explained by our team member earlier this morning, please send us a copy of your pay slip for September as well as your proof of account so that we can get you sorted ASAP.
We hope that you can accept our sincere apologies as we can only imagine how frustrating it is to find out that you’ve been debited for a product that you’ve since cancelled. We don’t always get it right, but we’ll do everything we can to fix it. As explained by our team member earlier this morning, please send us a copy of your pay slip for September as well as your proof of account so that we can get you sorted ASAP.
The Unlimited's reply06 Sept 2022, 10:27
Official
Hi Sam,
We hope that you can accept our sincere apologies as we can only imagine how frustrating it is to find out that you’ve been debited for a product that you’ve since cancelled. We don’t always get it right, but we’ll do everything we can to fix it. As explained by our team member earlier this morning, please send us a copy of your pay slip for September as well as your proof of account so that we can get you sorted ASAP.
We hope that you can accept our sincere apologies as we can only imagine how frustrating it is to find out that you’ve been debited for a product that you’ve since cancelled. We don’t always get it right, but we’ll do everything we can to fix it. As explained by our team member earlier this morning, please send us a copy of your pay slip for September as well as your proof of account so that we can get you sorted ASAP.
The Unlimited's replyOfficial
06 Sept 2022, 16:23Hi again Sam,
We’ve received your documents and your refund will be processed tomorrow morning. The payment will take 24-48 hours to reflect in your account. Once again, we’re truly sorry for any inconvenience caused.
We’ve received your documents and your refund will be processed tomorrow morning. The payment will take 24-48 hours to reflect in your account. Once again, we’re truly sorry for any inconvenience caused.
The Unlimited's reply06 Sept 2022, 16:23
Official
Hi again Sam,
We’ve received your documents and your refund will be processed tomorrow morning. The payment will take 24-48 hours to reflect in your account. Once again, we’re truly sorry for any inconvenience caused.
We’ve received your documents and your refund will be processed tomorrow morning. The payment will take 24-48 hours to reflect in your account. Once again, we’re truly sorry for any inconvenience caused.