DT
Dineo T

1 reviews | Active since Mar 2022

09 Mar 2022, 12:06

Unlimited group *****

The unlimited group is big ****, I got a message that they will be billing my account month end. I have never agreed to any policy or signed anything. I was never in contact with anyone from that company. How they got hold of my ID and banking details really I don't know. When I called the company for answers no one knows nothing..

0
Replies (1)
The Unlimited
The Unlimited's reply14 Mar 2022, 09:20
Official
Hi Dineo, 

We'd like to sincerely apologise for the delay in responding to your review. We understand that the unauthorised debit order that went off your account has led you to believe that we're a ****. However, please rest assured that we're an  
authorised financial service provider that has been shifting lives for the past 28 years. We've just tried to contact you and your phone took us to your voicemail box. Please note that the matter that you've raised with us was sent through for investigation last week. We promise that we'll be providing you with feedback in the next 7 working days.