Unlimited funeral cover

Unlimited funeral cover is the worst company to cover yourself or family to have it a NO NO NO COMPANY, now we submitted the whole document, and even the letter of Authority, still they taking us back and forth, know exactly the just need to process and we buring this Thursday but still no payment ....am not happy at all ....all the have to do is only proceed button , now they don't want to pay .... To everyone using this cover think twice or you will regret