AS
AdAAle Steyn
1 reviews | Active since Sept 2014
25 Apr 2022, 20:51
Unlimited
Andrew call me after I did complian that the must stop the debit order but today I was on my banking app then I saw their is again a debit order on my account. Please stop the debit order. Guys this is the biggest ****
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Replies (5)AS
AdAAle Steyn's updateReviewer Update
26 Apr 2022, 10:44And their is a debit order again on my account.STOP THIS DEBIT ORDER. I DID SEND A EMAIL ALSO TO STOP IT. YOURE ARE *******
AS
AdAAle Steyn's update26 Apr 2022, 10:44
Reviewer Update
And their is a debit order again on my account.STOP THIS DEBIT ORDER. I DID SEND A EMAIL ALSO TO STOP IT. YOURE ARE *******
The Unlimited's replyOfficial
26 Apr 2022, 10:47Hi Ada, Thank you for bringing your concerns to light. As a business we believe in going above and beyond for all our customers and we’ll never look to make a quick buck from you. We can confirm that your policy was cancelled successfully on the 28/03/2022. We’ve been trying to contact you this morning and unfortunately, we can’t seem to reach you. Please can you pop us a message below, when you’re free to speak and a member from our team will give you a call shortly to assist you.
The Unlimited's reply26 Apr 2022, 10:47
Official
Hi Ada, Thank you for bringing your concerns to light. As a business we believe in going above and beyond for all our customers and we’ll never look to make a quick buck from you. We can confirm that your policy was cancelled successfully on the 28/03/2022. We’ve been trying to contact you this morning and unfortunately, we can’t seem to reach you. Please can you pop us a message below, when you’re free to speak and a member from our team will give you a call shortly to assist you.
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AdAAle Steyn's updateReviewer Update
26 Apr 2022, 10:56But their is still a debit order yesterday and today.
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AdAAle Steyn's update26 Apr 2022, 10:56
Reviewer Update
But their is still a debit order yesterday and today.
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AdAAle Steyn's updateReviewer Update
26 Apr 2022, 11:50Thank you for calling me . Hope everything is sorted now.
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AdAAle Steyn's update26 Apr 2022, 11:50
Reviewer Update
Thank you for calling me . Hope everything is sorted now.
The Unlimited's replyOfficial
26 Apr 2022, 13:14Hi Ada,
Thank you for getting back to us. As mentioned by our team member this morning, the mandate will reflect on your banking app, however, your policy was cancelled successfully. Kindly note that we haven’t debited your account for the month of April as your policy benefits are no longer active. Should you require any further assistance, please don’t hesitate to contact us on ***.
Thank you for getting back to us. As mentioned by our team member this morning, the mandate will reflect on your banking app, however, your policy was cancelled successfully. Kindly note that we haven’t debited your account for the month of April as your policy benefits are no longer active. Should you require any further assistance, please don’t hesitate to contact us on ***.
The Unlimited's reply26 Apr 2022, 13:14
Official
Hi Ada,
Thank you for getting back to us. As mentioned by our team member this morning, the mandate will reflect on your banking app, however, your policy was cancelled successfully. Kindly note that we haven’t debited your account for the month of April as your policy benefits are no longer active. Should you require any further assistance, please don’t hesitate to contact us on ***.
Thank you for getting back to us. As mentioned by our team member this morning, the mandate will reflect on your banking app, however, your policy was cancelled successfully. Kindly note that we haven’t debited your account for the month of April as your policy benefits are no longer active. Should you require any further assistance, please don’t hesitate to contact us on ***.