EVDM
Elaine Van Der Merwe
1 reviews | Active since Jul 2017
30 Apr 2020, 16:39
******** deductions
I don't understand how a company can deduct from your bank account after they were notified by email of cancelation. They are not able to provide proof that my son who is a student accepted but the payment is on my account. SERVICE SUCKS NO WAIT I CAN'T COMPLAIN ABOUT A COMPANY'S SERVICE IF THEY HAVE NO SERVICE!!!!
Helpful (0)
Replies (9)0
Replies (9)
The Unlimited's replyOfficial
30 Apr 2020, 17:05Hi Elaine,
We’re very concerned to hear that you feel this way about The Unlimited. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
The Unlimited's reply30 Apr 2020, 17:05
Official
Hi Elaine,
We’re very concerned to hear that you feel this way about The Unlimited. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
EVDM
Elaine Van Der Merwe's updateReviewer Update
30 Apr 2020, 17:27I don't want a call I want my money back.
How do you even know what number to phone me on.
Yes you should be concerned because you're people treat us like we are idiots.
I will be taking this matter even further next week
How do you even know what number to phone me on.
Yes you should be concerned because you're people treat us like we are idiots.
I will be taking this matter even further next week
EVDM
Elaine Van Der Merwe's update30 Apr 2020, 17:27
Reviewer Update
I don't want a call I want my money back.
How do you even know what number to phone me on.
Yes you should be concerned because you're people treat us like we are idiots.
I will be taking this matter even further next week
How do you even know what number to phone me on.
Yes you should be concerned because you're people treat us like we are idiots.
I will be taking this matter even further next week
The Unlimited's replyOfficial
30 Apr 2020, 19:22Hi Elaine, We’re very concerned to hear that you feel this way about The Unlimited. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
The Unlimited's reply30 Apr 2020, 19:22
Official
Hi Elaine, We’re very concerned to hear that you feel this way about The Unlimited. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
EVDM
Elaine Van Der Merwe's updateReviewer Update
30 Apr 2020, 20:34GET A LIFE!!!
I'M NOT A ROBOT SO I DON'T NEED AN AUTOMATED SYSTEM, IF NOT I AM VERY CONCERNED WITH WHO THIS COMPANY EMPLOYED TO REPLY TO CUSTOMER COMPLAINTS.
I HAVE ONE WORD PATHETIC!!!!!!!!!
DON'T SAY YOU TRIED TO CALL AND CAN'T GET HOLD OF ME WHE NO BUT NO ATTEMPT HAS BEEN MADE FROM THE UNLIMITED TO CONTACT ME OR RESOLVE ANY ISSUES!!!!
DON'T THINK YOU UNDERSTAND THE WORD ISSUES, LIES, ******** DEBIT, *****!!!!!!!!
I'M P@#$***
I'M NOT A ROBOT SO I DON'T NEED AN AUTOMATED SYSTEM, IF NOT I AM VERY CONCERNED WITH WHO THIS COMPANY EMPLOYED TO REPLY TO CUSTOMER COMPLAINTS.
I HAVE ONE WORD PATHETIC!!!!!!!!!
DON'T SAY YOU TRIED TO CALL AND CAN'T GET HOLD OF ME WHE NO BUT NO ATTEMPT HAS BEEN MADE FROM THE UNLIMITED TO CONTACT ME OR RESOLVE ANY ISSUES!!!!
DON'T THINK YOU UNDERSTAND THE WORD ISSUES, LIES, ******** DEBIT, *****!!!!!!!!
I'M P@#$***
EVDM
Elaine Van Der Merwe's update30 Apr 2020, 20:34
Reviewer Update
GET A LIFE!!!
I'M NOT A ROBOT SO I DON'T NEED AN AUTOMATED SYSTEM, IF NOT I AM VERY CONCERNED WITH WHO THIS COMPANY EMPLOYED TO REPLY TO CUSTOMER COMPLAINTS.
I HAVE ONE WORD PATHETIC!!!!!!!!!
DON'T SAY YOU TRIED TO CALL AND CAN'T GET HOLD OF ME WHE NO BUT NO ATTEMPT HAS BEEN MADE FROM THE UNLIMITED TO CONTACT ME OR RESOLVE ANY ISSUES!!!!
DON'T THINK YOU UNDERSTAND THE WORD ISSUES, LIES, ******** DEBIT, *****!!!!!!!!
I'M P@#$***
I'M NOT A ROBOT SO I DON'T NEED AN AUTOMATED SYSTEM, IF NOT I AM VERY CONCERNED WITH WHO THIS COMPANY EMPLOYED TO REPLY TO CUSTOMER COMPLAINTS.
I HAVE ONE WORD PATHETIC!!!!!!!!!
DON'T SAY YOU TRIED TO CALL AND CAN'T GET HOLD OF ME WHE NO BUT NO ATTEMPT HAS BEEN MADE FROM THE UNLIMITED TO CONTACT ME OR RESOLVE ANY ISSUES!!!!
DON'T THINK YOU UNDERSTAND THE WORD ISSUES, LIES, ******** DEBIT, *****!!!!!!!!
I'M P@#$***
The Unlimited's replyOfficial
01 May 2020, 09:55Hi Elaine,
We're troubled to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. We will contact you on Monday morning to assist you with your claim query.
We're troubled to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. We will contact you on Monday morning to assist you with your claim query.
The Unlimited's reply01 May 2020, 09:55
Official
Hi Elaine,
We're troubled to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. We will contact you on Monday morning to assist you with your claim query.
We're troubled to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. We will contact you on Monday morning to assist you with your claim query.
The Unlimited's replyOfficial
04 May 2020, 09:01Hi Elaine,
As a valued member of our family, we would really like to help you, however, we're still unable to get through to you on the phone. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
As a valued member of our family, we would really like to help you, however, we're still unable to get through to you on the phone. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
The Unlimited's reply04 May 2020, 09:01
Official
Hi Elaine,
As a valued member of our family, we would really like to help you, however, we're still unable to get through to you on the phone. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
As a valued member of our family, we would really like to help you, however, we're still unable to get through to you on the phone. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
EVDM
Elaine Van Der Merwe's updateReviewer Update
04 May 2020, 09:08I'm available right now
EVDM
Elaine Van Der Merwe's update04 May 2020, 09:08
Reviewer Update
I'm available right now
EVDM
Elaine Van Der Merwe's updateReviewer Update
04 May 2020, 09:10I haven't received any phone calls from you since my complaint, how can you say you are trying to get hold of me!!!!!! ONCE AGAIN ANOTHER ******** STATEMENT MADE BY THE UNLIMITED.
EVDM
Elaine Van Der Merwe's update04 May 2020, 09:10
Reviewer Update
I haven't received any phone calls from you since my complaint, how can you say you are trying to get hold of me!!!!!! ONCE AGAIN ANOTHER ******** STATEMENT MADE BY THE UNLIMITED.
The Unlimited's replyOfficial
04 May 2020, 09:53Hi Elaine,
When we try to contact you the call goes straight to voicemail. Please inbox us an alternative number that we can use to reach you.
When we try to contact you the call goes straight to voicemail. Please inbox us an alternative number that we can use to reach you.
The Unlimited's reply04 May 2020, 09:53
Official
Hi Elaine,
When we try to contact you the call goes straight to voicemail. Please inbox us an alternative number that we can use to reach you.
When we try to contact you the call goes straight to voicemail. Please inbox us an alternative number that we can use to reach you.