KK
Katarina K

1 reviews | Active since Dec 2020

28 Oct 2021, 20:28

******** debit order by The Unlimited

After a long sesrch6at our bank we have found out The Unlimited has been deducting monthly fee from our account without our consent. Not sure how they got our details. We contacted The Unlimited insurance to show us some paperwork. No response from their side at all. Waiting for 2 weeks now for someone to explain

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Replies (1)
The Unlimited
The Unlimited's reply29 Oct 2021, 12:51
Official
Hi Katarina, 

 

Thank you for making us aware of this. We’re alarmed to hear that money has been taken out your account without your consent. We’d really like the opportunity to look in to this and get to the root of this problem. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. Please can you pop us a message below when you’re available to speak so that we’re able to investigate this matter urgently.