MM
Mpho M
1 reviews | Active since Apr 2014
01 Sept 2021, 10:44
Unhappy
My mom lodged a funeral claim for my father on 19 August 2021 but to date there's no proper communication regarding the claim. We filled in a 7 page form for this claim but nothing is being done on their side. I call them today (1 September) and they said they are working on it and they will provide feedback within 3 days. It has been over 10 days and I believe the money should have been paid now. Come the 15th they will be debiting her account. Can I please get some help and we borrowed people's money for the funeral and need to pay it back urgently.
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Replies (2)
The Unlimited's replyOfficial
01 Sept 2021, 16:47 Hi Mpho,
Thank you for writing to us on your mother's behalf. We understand that as a family you're going through the hardest time, as losing a loved one has never been easy. Our deepest condolences go out to you and your family. We hope that you stay united and gather around family and friends that will be able to support you during this time. Here at The Unlimited, we care deeply for your family and we will ensure that we make your time of grief less stressful. Kindly note one of our claims specialists will contact your mother today and give her a bit more clarity on the status of her claim.
Thank you for writing to us on your mother's behalf. We understand that as a family you're going through the hardest time, as losing a loved one has never been easy. Our deepest condolences go out to you and your family. We hope that you stay united and gather around family and friends that will be able to support you during this time. Here at The Unlimited, we care deeply for your family and we will ensure that we make your time of grief less stressful. Kindly note one of our claims specialists will contact your mother today and give her a bit more clarity on the status of her claim.
The Unlimited's reply01 Sept 2021, 16:47
Official
Hi Mpho,
Thank you for writing to us on your mother's behalf. We understand that as a family you're going through the hardest time, as losing a loved one has never been easy. Our deepest condolences go out to you and your family. We hope that you stay united and gather around family and friends that will be able to support you during this time. Here at The Unlimited, we care deeply for your family and we will ensure that we make your time of grief less stressful. Kindly note one of our claims specialists will contact your mother today and give her a bit more clarity on the status of her claim.
Thank you for writing to us on your mother's behalf. We understand that as a family you're going through the hardest time, as losing a loved one has never been easy. Our deepest condolences go out to you and your family. We hope that you stay united and gather around family and friends that will be able to support you during this time. Here at The Unlimited, we care deeply for your family and we will ensure that we make your time of grief less stressful. Kindly note one of our claims specialists will contact your mother today and give her a bit more clarity on the status of her claim.
The Unlimited's replyOfficial
01 Sept 2021, 17:18Hi Mpho,
We tried to get a hold of your mother and unfortunately, we were unable to get through to her. Please let us know what time will be convenient for us to give her a call tomorrow.
We tried to get a hold of your mother and unfortunately, we were unable to get through to her. Please let us know what time will be convenient for us to give her a call tomorrow.
The Unlimited's reply01 Sept 2021, 17:18
Official
Hi Mpho,
We tried to get a hold of your mother and unfortunately, we were unable to get through to her. Please let us know what time will be convenient for us to give her a call tomorrow.
We tried to get a hold of your mother and unfortunately, we were unable to get through to her. Please let us know what time will be convenient for us to give her a call tomorrow.