yP
yvonne P
1 reviews | Active since Mar 2019
30 Mar 2019, 08:20
unhappy
I have had a policy with the unlimited for the past 9 years I have never failed to make any payments ..recently my son was ******ed and I needed to bury him I have been in contact with the unlimited since the 15th of March with no joy I spoke to a manager by the name of chattel still haven't had feedback or a pay out I had to loan money to bury my son
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
30 Mar 2019, 10:08Hi Yvonne P,
We're really sorry about your son and we understand it's not easy losing your loved one. We will look into this matter and give you a call first thing on Monday.
We're really sorry about your son and we understand it's not easy losing your loved one. We will look into this matter and give you a call first thing on Monday.
The Unlimited's reply30 Mar 2019, 10:08
Official
Hi Yvonne P,
We're really sorry about your son and we understand it's not easy losing your loved one. We will look into this matter and give you a call first thing on Monday.
We're really sorry about your son and we understand it's not easy losing your loved one. We will look into this matter and give you a call first thing on Monday.
The Unlimited's replyOfficial
01 Apr 2019, 10:14Hi Yvonne P, Thanks for taking our call today and for giving the opportunity to explain our claims process. As explained, we still need the post-mortem report and we can only begin assessment for the claim once we receive the required document. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.
The Unlimited's reply01 Apr 2019, 10:14
Official
Hi Yvonne P, Thanks for taking our call today and for giving the opportunity to explain our claims process. As explained, we still need the post-mortem report and we can only begin assessment for the claim once we receive the required document. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.