iL
illse L

1 reviews | Active since Aug 2018

20 Sept 2018, 14:44

Unhappy!

Don't even deserve a star. Was called by a lady, told me someone I know told her to call me (which the person I know, says they didn't) now. I have an insurance which I didn't even app**** for!!!

0
Replies (5)
The Unlimited
The Unlimited's reply20 Sept 2018, 15:35
Official

Hi Illse,

We’re very concerned to hear about the experience you’ve had with us. We’ve been trying to contact you on the number you have provided us with and unfortunately, we’re unable to get through to you. We are currently investigating the sales call and will provide you with feedback in the next 24 hours.

The Unlimited.

Shifting your life, together.

The Unlimited
The Unlimited's reply20 Sept 2018, 15:57
Official

Hi Illse,

Thanks for taking our call this afternoon. As requested, your Health Protect policy has been cancelled and this confirmation has been SMSed to you. We’re still look into the sales call and will have feedback for you in the next 24 hours.

The Unlimited.

Shifting your life, together.

iL
illse L's update20 Sept 2018, 15:59
Reviewer Update
Thank you very much
The Unlimited
The Unlimited's reply21 Sept 2018, 16:32
Official

Hi Illse,

Thanks for taking our call this afternoon and for giving us the opportunity to look into this matter. After listening to the sales call, we can confirm that you have agreed to the taking out the policy. As explained yesterday, the Health Protect policy has been cancelled. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.

The Unlimited.

Shifting your life, together.

iL
illse L's update21 Sept 2018, 21:40
Reviewer Update
Yes, I did agree. But soon after I found out that the sales agent ****, by using one of your customer's details just to get another sale. If that's the way you guys do business by tricking people like that, all I can say is good luck! Wonder how many people were ******* like that...