MT
Mokone T

1 reviews | Active since Nov 2023

04 Nov 2023, 07:09

Unfairly and treatment

I was sold out insurance at The Unlimited scratch and dents. When they were recruiting me, they asked the whole information about my car, and approved it. They told me every after two Months of payments, I will be able to Claim. I then started to claim after three Months later. They rejected my claim based on that my vehicle is too old.

Please note that it's been months since I've been paying.

0
Replies (1)
The Unlimited
The Unlimited's reply04 Nov 2023, 11:56
Official
Hi Mokone.

We're so glad you reached out to us, and we're sorry to have frustrated you. We've sent this matter through to the relevant department and you'll be contacted on Monday morning. 

Thanks again for getting in touch. We're here to #UnlimitYourLife, and your feedback will help us to get better at that.