JH
Joy H

1 reviews | Active since Feb 2023

30 Jun 2023, 19:21

Unauthorized payment

I canceled my insurance 2 months back but they debited money in my account on the 23 of this month can I please get help this people are ****ming me Please help me

0
Replies (2)
The Unlimited
The Unlimited's reply01 Jul 2023, 10:21
Official
Hi Joy,

We're so sorry that your account was debited after you cancelled your policy. We understand your frustration and are working hard to make sure this doesn't happen again. We've logged this matter with our collections team to refund you accordingly, and we'll provide you with feedback first thing on Monday morning. 

Thank you for your feedback. It's customers like you that help us to do better every day
The Unlimited
The Unlimited's reply03 Jul 2023, 14:42
Official
Hi Joy.

Thank you so much for your patience. We've processed your refund and the payment will reflect in your account in 24 - 48 hours.