1 reviews | Active since Jun 2019
Unauthorized Funds being taken out of my bank..!!
Its been 2 months since this company has been deducting money from my account.
I went to the bank to find out what it is thats deducting money from my account and was informed its The unlimited. I googled them and managed to get their contact details. I spoke to a guy by the name if Thembinkosi who informed me that I had an account with them. To my surprise he had most of my exact details. I requested that I needed to be refunded of these amounts as I was never in agreement with with them taking money from my account. Also wanting to know where I signed for the Unlimited and by whom?
Proof of anything that I have signed that explains the benefits that they are offering. (Agreement Form)
Most importantly how they got hold of all my personal information. He advised me that he had read a conversation I had with 1 of their online agents and all this information i gave during that chat. I do not even recall having a conversation with their agent, not to even think of giving a stranger my banking details online.
I would like for them to please refund my cash back into my account asap before I take this matter further with my attorneys as this company was never unauthorized by me to take any amount out of my bank account.
Thank you for bringing this matter to our attention. We're so sorry to have caused you frustration. We want to make sure this doesn't happen again.
One of our team members will contact you shortly, so that we can get this sorted for you.
Thank you for bringing this matter to our attention. We're so sorry to have caused you frustration. We want to make sure this doesn't happen again.
One of our team members will contact you shortly, so that we can get this sorted for you.
Thank you so much for your patience and for taking our call today. We're glad to hear that your query has been resolved.
Take care.
Thank you so much for your patience and for taking our call today. We're glad to hear that your query has been resolved.
Take care.
