PN
Pozisa N
1 reviews | Active since Nov 2019
27 Nov 2019, 21:54
Unauthorized debit(theft)
This company keep on debiting my account without my authorization, last month they debited R220 *2 I called my bank to reverse payment. This month on the 25th they debited again R220 I reversed it same day next day 26th they took it again and I reversed it again then transfered all my money to another account, this morning 27th they tried again and there was no money on my account now my bank charged me for bounced debit order I want my money from The unlimited. I have no business with them whatsoever.
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Replies (4)0
Replies (4)
The Unlimited's replyOfficial
28 Nov 2019, 14:12Hi Pozisa,
Thank you for bringing this to our attention and for taking our call today. We have cancelled the policy and we are currently investigating this matter. We will provide you with feedback within 24 to 48 working hours.
Thank you for bringing this to our attention and for taking our call today. We have cancelled the policy and we are currently investigating this matter. We will provide you with feedback within 24 to 48 working hours.
The Unlimited's reply28 Nov 2019, 14:12
Official
Hi Pozisa,
Thank you for bringing this to our attention and for taking our call today. We have cancelled the policy and we are currently investigating this matter. We will provide you with feedback within 24 to 48 working hours.
Thank you for bringing this to our attention and for taking our call today. We have cancelled the policy and we are currently investigating this matter. We will provide you with feedback within 24 to 48 working hours.
The Unlimited's replyOfficial
02 Dec 2019, 19:59Hi Pozisa,
Thank you for giving us the opportunity to look into this matter. We're sincerely sorry for the experience you've had with us. Your refund has been processed because you were debited incorrectly and we really want to thank you for bringing this to our attention as this helps us to improve our services.
Thank you for giving us the opportunity to look into this matter. We're sincerely sorry for the experience you've had with us. Your refund has been processed because you were debited incorrectly and we really want to thank you for bringing this to our attention as this helps us to improve our services.
The Unlimited's reply02 Dec 2019, 19:59
Official
Hi Pozisa,
Thank you for giving us the opportunity to look into this matter. We're sincerely sorry for the experience you've had with us. Your refund has been processed because you were debited incorrectly and we really want to thank you for bringing this to our attention as this helps us to improve our services.
Thank you for giving us the opportunity to look into this matter. We're sincerely sorry for the experience you've had with us. Your refund has been processed because you were debited incorrectly and we really want to thank you for bringing this to our attention as this helps us to improve our services.
PN
Pozisa N's updateReviewer Update
20 Dec 2019, 07:24You assured me that the debit order has been cancelled but I just received incontact sms from my bank you debited again R220 *2 this is starting to annoy me
PN
Pozisa N's update20 Dec 2019, 07:24
Reviewer Update
You assured me that the debit order has been cancelled but I just received incontact sms from my bank you debited again R220 *2 this is starting to annoy me
The Unlimited's replyOfficial
27 Dec 2019, 12:14 Hi Pozisa, Thank you for offering us the opportunity to look in to your query. We have blacklisted your banking details from our system and we will never attempt to debit from your account. You do not owe us any money and this will not affect your credit scoring.
The Unlimited's reply27 Dec 2019, 12:14
Official
Hi Pozisa, Thank you for offering us the opportunity to look in to your query. We have blacklisted your banking details from our system and we will never attempt to debit from your account. You do not owe us any money and this will not affect your credit scoring.