TT
Tetelo T

1 reviews | Active since Nov 2019

02 Nov 2020, 21:12

Unauthorized debit /****!!!!!!

I don’t want this nonsense and I saw unauthorized debit order please stop it!!!!! I don’t want this ******* !!!!

0
Replies (3)
TT
Tetelo T's update02 Nov 2020, 21:16
Reviewer Update
Why do u debit without my authorization, please remove my name in ur database , I don’t even want the SIM card that u always send me sms to fetch at clicks , I am not interested please remove my name at your database , I didn’t sign anything , I didn’t take cent from you and I don’t want nothing from you guys, so delete me from your nonsense ****!!!!!
The Unlimited
The Unlimited's reply03 Nov 2020, 13:04
Official
Hi Tetelo,

We're truly sorry to hear that money has been debited from your account without your approval. We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please may you contact us on ***and choose option 5 for further assistance. Alternatively, let us know which time will be convenient for us to give you a call. We’ll remove your details from our database within the next 24 to 48 working hours and a confirmation will be sent to you once this has been done.
The Unlimited
The Unlimited's reply03 Nov 2020, 18:42
Official
Hi Tetelo,
 
 We would like to inform you that your details have been removed from our data base and a confirmation will be SMSed to you. Kindly note that your policy is still active as we need to speak to you in order to cancel it, however, we're unable to call you anymore. Please contact us on *** and choose option 5 for further assistance. Alternatively, you can email us a cancellation letter to ***.